TSplus Remote Support Changelog
v3.30 - 2023/01/09
(2023/01/09) Session recording: sessions can now be recorded as video files
(2023/01/09) Screenshots: screenshots can be taken during sessions
(2023/01/09) Customization: texts and icons color can be changed to better fit branding
(2023/01/09) Location and size of viewer window is saved when closed, and reloaded at start
(2023/01/09) Command Line: "RemoteSupport.exe /id 111111111 /password XXXXXXXX" will directly connect to the specified support session
(2023/01/31) Computers: users can now create folders to organize their computers
(2023/01/31) Computers: improved UI
(2023/01/31) Computers: improved auto-saving
(2023/01/31) Licensing: improved UI
(2023/01/31) Updated Chinese (zh-TW) translation
(2023/01/31) Session display: maximized video area
(2023/03/01) Added Polish and Russian translations
(2023/03/01) Added minimization of the interface when a session is shared
(2023/03/01) Unattended: Hid the chat window
(2023/03/01) Added Hebrew translations
(2023/03/01) Added confirmation when exiting an ongoing screen sharing session
(2023/03/01) Viewer: Added quick access to Windows system tools
(2023/03/01) Added Chinese simplified translations
(2023/01/09) Removed delete from the context menu on shared computer
(2023/01/09) Fixed an empty list is shown when searching for computers
(2023/01/09) Improved user experience during subscription activation
(2023/01/31) Computers: disabled connect button on offline computers
(2023/02/02) Computers: fixed list of computers not displaying in some cases
(2023/02/07) Agent side: fixed screen display size maximization
(2023/02/07) Computers: fixed computer renaming which brought back the computer to the root folder
(2023/03/01) Fixed unhandled "SHIFT + Mouse left button click", and "CTRL + Mouse left button click" shortcuts
(2023/03/21) Fixed unattended client not closing automatically when agent closes his client
(2023/03/21) Fixed HOME keyboard input not working
(2023/03/21) Fixed crash when resizing Viewer
v3.20 - 2022/11/07
Launch of TSplus Remote Support V3
TSplus Remote Support becomes a SaaS, simplifying screen sharing to the maximum
Keeps every features of the previous version
No account creation required
No network configuration required
No client installation required
No relay installation required
Only one (non setup) executable to start
"User" client (opposed to "Full" client) available to only share your screen
Customized clients can be generated
Dynamic screen resolution
Block user inputs capability
(2022/12/01) Computers can be shared among team members
(2022/12/01) Handled WIN key pressed alone, and printscreen key
(2022/12/07) Added Remote Support program entry and "uninstall" shortcut
(2022/12/16) Reports: display computer name, order by date, page selection
(2022/12/19) Added Spanish translations
(2022/12/01) Customization: logo size is now limited to 5Mb instead of 1Mb
(2022/12/01) Fixed images appearing pixelated
(2022/12/01) Customization: fixed wrong customization display when launching default client
(2022/12/01) Fixed freezes when starting multi-session control
(2022/12/07) Fixed "could not load file or assembly VpxNet.dll" which could occur on some Windows 7 computers
(2022/12/07) Customization: fixed subtitle displaying when in "expert mode"
(2022/12/16) Unattended: fixed computer being displayed as "not connected" after a relay update
(2022/12/16) Fixed disconnection due to a prolonged period of inactivity
(2022/12/16) Fixed automatic reconnection following a network failure
v2.30 - 2022/03/14
TSplus Remote Support 2.30 includes all the improvements and fixes released in previous versions
(2022/07/25) Clicks by the viewer on mouse buttons XBUTTON1 and XBUTTON2 are now handled
(2022/05/10) Setup: fixed setup program failed to install on Windows 7 SP1
(2022/05/12) Web Portal: fixed error 500 occuring when authenticating as an agent
(2022/08/31) Log4Net: Updating logging library
v2.20 - 2022/01/04
TSplus Remote Support 2.20 includes all the improvements and fixes released in previous versions
Added Korean translation
(2022/03/01) Setup: automatically download prerequisites
(2022/03/01) Setup: added new modern setup
Client: fixed file upload on incorrect folder and permission issue
WebPortal: fixed sessions logs date sorting
(2022/03/01) Web Portal: Fixed domain cover check for wildcard certificates
v2.10 - 2021/10/14
Added new "Remote Computers" section to add and manage unattended computers access (renamed previous "Remote Computers" section to "Remote Sessions")
Added the ability to organise "Remote Computers" by group
Added a command prompt access on available unattended computers
Added language selection on web console and remote support client
Added french translation
Added portuguese translation
Added german translation
Added an email settings section in Admin Settings to configure an SMTP server and customize email templates
Added a "send via email" button to send the session sharing URL
Added an URL shortener button for the session sharing URL
Added copy on selection, paste on right click in the unattended computer command prompt
Added session sharing system using a connexion ID
Added client auto update on configured unattended computers
Added "Send Ctrl+Alt+Del" button
Added "Sessions Logs" section
Added Remote Support Client shortcut on desktop and start menu on installation
(2021/11/03) Added Video Quality setting on agent side to adjust video quality sent by the end-user
(2021/11/03) Added chinese (zh-TW) translation
(2021/11/03) Rename button can now be used to rename computers as well as groups
(2021/11/03) Automatically connect as the Administrator when starting the Web Console from the Administration Tool
(2021/11/03) Added a button in the Administration tool to change the Adminstrator password
(2021/11/15) Added a "shrink/expand" menu button in the client on the support agent side
(2021/11/15) Added a "make visible to me only/everyone" button for unattended computers
(2021/11/15) Added Italian translation
(2021/12/13) Added an option on agent creation to send his username via email
(2021/12/13) Added "add new agent email" customization section in Admin settings > Email
(2021/12/13) Improved documentation on the link system and how to join a session created by an other agent
(2021/12/13) UnattendedConfiguration: added simple UI to check unattended access status and start/stop the associated service
Certificate: fixed certificate not generating when TSplus Remote Access is present
Certificate: fixed domain name not used during certificate generation when configured from the web console
License: fixed Cloud Id retrieval issue in edge cases
License: fixed invalid hardware identifier following Windows 10 21H1 update
Client: fixed window not appearing on front on windows 2008 R2
(2021/11/03) Administration: fixed web console start button not using default web browser
(2021/11/03) Setup: fixed server uninstallation not removing every files
(2021/11/03) Customization: fixed new banner not being displayed after saving
(2021/11/08) WebServer: fixed memory leak
(2021/12/13) Chat: fixed chatbox not scrolling to bottom when new message is received
(2021/12/13) Admin settings: fixed email customization reset button not working
(2021/12/13) WebServer: fixed web port conflict on port 80 with Remote Access when using let's encrypt auto generate certificate feature
(2021/12/13) AdminSettings: fixed firewall rules not being created after a relay port change
v1.0 - 2021/05/10
Launch of TSplus Remote Support
Easy Windows Desktop Session Sharing
Remote Control
Remote copy/paste
Handle Multiple Monitors
Computer Details
File sharing
Messaging
Customizable Client
On-premises Connection Relay
End-to-end Encryption
(2021/06/15) Added web server port setting in Admin settings > Server
(2021/06/15) Changing banner in Admin settings > Customization now also change the web portal banner
(2021/05/14) Fixed HTTPS Certificate generation issue
(2021/05/28) Fixed agent title being required during agent creation
(2021/05/28) Fixed ENTER button not working properly e.g when starting a search using chrome browser search bar
(2021/06/03) Fixed Remote Computer Information not being read from ini file using encoding different than Unicode
(2021/06/03) License: fixed license is invalidated when scaling Amazon hosted virtual machines
(2021/06/15) Fixed inputs not working on logon screen if ENTER button was used during the active session
(2021/06/15) Fixed error 500 occuring when logging in to the web portal
(2021/06/15) Fixed localhost:9999 launching instead of domain:relay_port when opening web console and domain/certificate was configured
(2021/06/15) Fixed logo not showing on End-User side when relay port was different than 443
(2021/07/01) Fixed mouse accuracy when End-User had multiple monitor with different resolution/DPI
(2021/07/01) Fixed certificate generation "client and server don't possess a common algorithm" exception
(2021/07/01) Fixed opening a second sharer would open a viewer issue
(2021/07/08) License: fixed Cloud Id retrieval issue in edge cases
(2021/07/08) License: fixed failed to migrate flexible licensing instances